Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What is Post Office Travel Money and what services does it offer?
Post Office Travel Money provides currency exchange services offering competitive rates with 0% commission, including a Travel Money Card and currency buy-back services with a refund guarantee within 28 days if your trip is cancelled.
What currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollar, Australian Dollar, Canadian Dollar, New Zealand Dollar, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Franc, Polish Zloty, Pound Sterling, Chinese Yuan, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification to buy or exchange currency in the branch?
Yes. If paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID and electronic identity verification with a permanent UK residential address.
What payment options are accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, or Visa.
Where is Post Office Travel Money located?
It is located at 45 East View, Boldon Colliery, Tyne and Wear, NE35 9AU, United Kingdom.
What are the opening hours of Post Office Travel Money at this location?
This Post Office Travel Money branch is currently closed and does not have opening hours set for any day of the week.
Can I order travel money online from Post Office Travel Money?
Yes, you can order travel money online via their website https://www.postoffice.co.uk/travel-money and use the Post Office Travel app available on iOS and Android for convenient currency orders.
Are there nearby places where I can get additional financial services?
Yes, nearby you can find Western Union for financial services and an ATM (Post Office) for convenient cash withdrawals.
Where can I get a haircut or grooming services near Post Office Travel Money?
Nearby barber shops include Istanbul Barbers Boldon, Ali's Barber, Caroline’s Barbers, and Jo's Barbers, all offering grooming and beauty salon services.
What cafes or places to eat are close to Post Office Travel Money?
You can visit Greggs bakery, Milk & Sugar café, or the ASDA Cafe, all located near the Post Office Travel Money branch for refreshments before or after your visit.
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